Episode What Happens if You Forget to Press the Replay Button on a Story to Play It Again

// LATEST INFO

Brandish NONE

Later the episode 8 update I'thou non able to log into my Google Play Games progress anymore.

Delight download the latest version of the app from the Google Play Shop and check if this makes whatsoever divergence.
If that doesn't help and yous've connected your progress via the "save / load" feature in the past, please check whether reinstalling the app solves the problem.

I am stuck on the get-go screen and can't play with my savegame. (UPDATE)

I am stuck on the start screen and can't play with my savegame.

A lot of players experience issues when trying to log into Duskwood with their Google Play Savegame right now. This problem is acquired by limitations of Google Play when hundred thousands of players are using this service from 1 app at the same time.

Please try the post-obit:

1. Close the awarding.
2. Check if an update is available on Google Play. If yeah install the update start.
3. Brand sure yous have a skillful net connection (you might want to swap from mobile data to wlan or vice versa). So open the awarding and printing "save / load" again.
4. Let the telephone residuum on this screen for a minute while it is trying to fetch your data from Google Play.

If this doesn't work, the best affair is to look until the situation has eased. From our experience this might take up to iii days.
Nosotros know waiting is not fun and that you deserve to play the new episode. We are sorry for the inconvenienced caused.

The ruddy dot sends me to Hannah's Phone just at that place is nothing to practise.

The red dot is wrong in some cases. Please check if you need to hack the cloud.

I get ERROR: CLOUD_OPEN (InternalError) when trying to start Duskwood.

Delight follow this guide to clear cache & data of Google Play Shop, Google Play Service and Google Play Games.

Of import: If you're unable to find the Google Play Services App (for example on Xiaomi Phones) please practise the following:
Become to Settings > Apps > Manage Apps > click the upper right carte (three dots) > Show all Apps.

It might as well be named like this Settings > Apps & Notifications > Meet all apps.

1) Outset close Duskwood and all other open applications.

ii) Google Play Service

1. From your home screen navigate to Settings > Applications (Apps).
   1. If unavailable, navigate to Settings > Applications > Application Manager
2. Tap Google Play Service
3. Tap Clear Cache then tap Clear Information
   1. If Clear Informationis unavailable printing Storage/Manage Storagethen press Clear all Data

3) Google Play Store

1. From your dwelling screen navigate to Settings > Applications (Apps).
   1. If unavailable, navigate to Settings > Applications > Application Manager
2. Tap Google Play Store
3. Tap Articulate Cache so tap Clear Data

4) Google Play Games

1. From your abode screen navigate to Settings > Applications (Apps).
   1. If unavailable, navigate to Settings > Applications > Application Manager
2. Tap Google Play Games
3. Tap Clear Cache then tap Clear Data

5) Open Duskwood

// POPULAR QUESTIONS

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When tin i expect the next episode?

We know you're curious to discover out how the story continues, but the development process needs time. We want to brand certain Duskwood stays every bit diverse and thrilling as always. Right now, the whole team is working on the new episode and we're making good progress ! We're glad yous enjoy the game and we're happy you lot're with us on this journey 😍

Follow us on Facebook , Twitter and Instagram or visit our Next-Episode-Tracker-Website to not miss any news.

We besides have an email-newsletter. Simply subscribe to get notified when a new episode is available!

I tin't download the side by side episode.

In case your download does non first, please try these solutions. Usually one will solve the problem 🙂👍

1. Empty Space

Please cheque if you have at to the lowest degree 350 mb of empty space left on your internal difficult drive of your phone

2. Permissions

The download requires permissions in gild to be able to write the data on the phone.

To check app permissions:

1. On your Android device, open the Settings app .
2. Tap Apps
3. Tap on Duskwood
4. Tap Permissions . If a permission is turned off, the switch next to it will exist grayness.
5. Delight manually turn on the permissions and endeavour once more

3. Data-Saver

Please try to deactivate "Data Saver" or connect to a domicile wifi network.

Open your phone'due south Settings app. Tap Network & internet   > Data Saver . Turn Data Saver off

4. WLAN / Mobile Data

Delight try to change your internet connexion from Wireless to Mobile Data or vice versa and see if this makes whatever difference.

5. Fresh Installation

1. Starting time Duskwood
2. Below the "Play" Button in that location is a "Load / Salve" push button. Press the Button and connect your business relationship with Google Play Games. If this button is not there, your account is already connected 👍
3. In one case your account is connected uninstall duskwood and reinstall it from the google play store.
4. Press the "Load / Save" button again to recover your progress

My game doesn't continue. What do i have to do?

In that location is a small carmine dot that indicates what you take to do next. Usually information technology will lead you lot to either the conversation overview or the minigames.

If none of your friends are messaging or your hearts do not refill you lot possibly inverse the time or engagement on your device. In this case you have to wait until you reach the date & time y'all've set.

⚠️Be enlightened that this can cause severe damage to your savegame including a complete loss of your progress.

If none of the above applies, delight do the following:

1. Open Duskwood
2. Go to the "phone tab" in the game and call this number #01
3. Send us a screenshot of that window too every bit a brusque written description of your problem to support@everbytestudio.com

// SAVEGAME & PROGRESS

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Is at that place a manner to recover my progress? How tin i protect my savegame?

In that location are several things that tin cause loss of data for instance uninstalling the game or using external software that erases unused data to free up more space. This sometimes accidently removes savegames equally well.

In order to prevent loosing your progress, delight use the "Load / Save" feature below the "Play" button on the start screen of the awarding. This will  link your progress with your google / apple account. Once activated your progress will automatically exist saved online and can be recovered via the same button. 🙂

Unfortunately, if you did not make use of this characteristic in the by, there is no mode to restore previous data, since information technology but locally existed on your device. We highly reccomend to enable the feature on the start screen of the game to prevent futurity loss.

Purchases:
The multimedia pack buy is linked to your google / apple account and should exist restored automatically.
If the pack does not recover automatically, please delete the cache and information of the google play shop appand thenrestart your device.The next fourth dimension you open Duskwood, your multimedia pack should be agile. 🙂👍

Please make sure to ever utilize the same google / apple business relationship for all this to work.

How can i reset my progress? Will i keep my purchases?

You lot can reset your progress in the "profile-tab" in the game. Your multimedia pack will ever remain active equally long equally yous're using the same Google / Apple tree account.

I have a new phone. How tin i keep my progress?

⚠️ Important: If y'all haven't connected your progress with your Google / Apple account on your onetime phone you need to perform this stride before doing everything else. In order to connect your account press the "save/load" push subsequently starting the game on your sometime phone.

Next open Duskwood your new device and press the same button in society to download your progress. Delight be aware that you need to use the same (Google/Apple-)Account on both devices in order to use this feature.

Unfortunately it is not possible to transfer progress or purchases between Android & iOS. Both platforms are competitors and do not allow to share sensible information like payment details.

(Android) I'm getting errors from Google Play Games when loading my savegame.

Please open the Google Play Games Application and bank check if at that place are any configuration steps required. Then launch Duskwood – the error bulletin should now exist gone.

Please keep in heed that you lot always take to use the same google account in club to use this feature.

(iOS) I'1000 non getting my progress from iCloud.

Please make sure you not merely take iCloud enabled just also iCloud Drive is activated.

// PAYMENT

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My purchases exercise not restore afterwards a new installation.

Please make certain you're using the same Google Account you used when purchasing.

Now delete the cache and data of the google play shop app and then restart your device. The next time you open Duskwood, your multimedia pack should be restored.

I made a purchase but didn't receive the item.

In 99% of all cases this happens because Google / Apple canceled or declined your purchase for some reason. Good news is that they will automatically refund your coin. Generally speaking you can merely endeavour to purchase the item again. If you're in doubt you tin always cheque your Google Payment History . Only successful transactions volition be listed there.

If for some reason the purchase is listed in your Google Payment History just yous didn't receive the appurtenances, please tap on the purchase and expect for the GPA number ( GPA.XXXX-XXXX-XXXX-XXXXX) and send us an email including the GPA Number to support@everbytestudio.com – nosotros will await into your case! 🙂👍

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Source: https://everbytestudio.com/duskwood-support-faq/

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